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9 Dots Consulting Group (formerly TecRetail)
About 9 Dots Consulting Group (formerly TecRetail)
Our Inception
Founded in 2010, 9 Dots Consulting Group has grown into a trusted system integrator in the Asia Pacific region. With established offices in Singapore, Malaysia, Thailand, Indonesia, South Korea, and Vietnam, we specialize in delivering innovative, AI-driven enterprise solutions that drive real business transformation.
Our Synergy
As part of our growth in Asia, 9 Dots Consulting Group has welcomed the integration of TecRetail Team into the organization. For TecRetail existing clients, it’s a smooth continuation of what they value most: the same people, the same leadership, and the same deep Cegid knowledge and partnership now enhanced by 9 Dots’ wider capabilities, better innovation and higher service quality.
Together, 9 Dots Consulting deliver a stronger, more unified offering that supports retailers across every phase of their transformation journey.
Digital Transformation with Microsoft Technologies
At 9 Dots Consulting (formerly TecRetail), we empower businesses to transform and thrive by leveraging the full Microsoft ecosystem. Through integrated solutions across Modern Work, Business Solutions - including Microsoft’s Business Applications (BizApps) - Infrastructure, Data & AI, and Security, we help organizations modernize operations, enhance customer engagement, and make smarter, data-driven decisions. This unified approach ensures long-term scalability, agility, and future readiness in today’s fast-evolving digital landscape.
Transform Your Business with a Trusted Microsoft Dynamics 365 Partner
By applying an industry-focused, modular approach, we deliver tailored solutions across sectors including Manufacturing, Retail, Healthcare, Energy, Logistics & Distribution, and beyond. With a dedicated team of 150+ skilled consultants and a proven history of successful projects in over 20 countries across the Asia Pacific, we enable businesses to scale with agility, accelerate innovation, and foster long-term resilience for sustainable success.You are in a much better partnership with us when it comes to having a better cost-efficient approach and better return on investment for your business.
Unlock the full potential of your business with us as your trusted Microsoft Dynamics 365 partner. Let’s drive innovation, streamline operations, and maximize your ROI—get in touch today to start your transformation!
We Are ...
A System Integrator delivering innovative, AI-driven solutions that drive business transformation, helping businesses optimize operations, integrate technology, and achieve sustainable growth.
Microsoft Solution Focused Proven Industry Experts
Providing Solutions Worldwide
We provide end-to-end solutions to our clients, leveraging Microsoft technologies at the core to drive digital transformation. By integrating the full Microsoft ecosystem, we help organizations optimize processes, enhance decision-making, and achieve long-term success.
About Us
Our Vision
To be the trusted partner in driving business transformation through innovative technology, AI-powered solutions, and industry best practices.
Our Mission
We empower organizations by deliveringAI-driven enterprise solutions that enhance efficiency, streamline operations, and drive sustainable growth. Through our expertise we ensure our clients achieve faster time to value with minimal customization and maximum impact.
About Us
OUR CORE VALUES
Customer-Centric Innovation
We prioritize our clients' success by delivering cutting-edge, AI-driven solutions tailored to their needs.
Agility & Speed
We embrace adaptability and efficiency, ensuring faster time to value with our methodologies.
Integrity & Trust
We build lasting partnerships through transparency, accountability, and ethical business practices.
Continuous Improvement
We evolve through collaboration and knowledge sharing, ensuring we stay ahead in a rapidly changing digital landscape.
Excellence in Execution
We deliver high quality, scalable, sustainable solutions with deep expertise, industry best practices, and methodology tailored to each client's unique needs.
About Us
Our Global Footprint
About Us
The Story Behind Our Name
The name 9 Dots comes from the classic 9-dot puzzle, a challenge that asks you to connect all nine dots using just four straight lines, without lifting your pen.
The only way to solve it?
That puzzle captured the kind of thinking we believed was missing in many consulting approaches. Too often, businesses are offered off-the-shelf products without a true understanding of their real problems.
You have to think outside the box.
At 9 Dots Consulting, we set out to change that.
Our mindset defines the way we work
We built our company on a simple belief. Real solutions start with understanding. We don't begin with a product pitch. We begin with your problem statement. We take time to understand your goals, challenges, and constraints. Then we connect the dots-across people, processes, and technology-to design tailored solutions that deliver outcomes, not just implementations. The puzzle inspired our name.
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