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MICROSOFT DYNAMICS 365

Dynamics 365 Business Central

Business Central brings finance, sales, purchasing, inventory, projects and manufacturing into one cloud ERP, with Copilot supporting everyday work. We implement and support it for growing organisations and subsidiary groups across Asia-Pacific.

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Cloud ERP • Connected Operations • Microsoft 365 Copilot

Connect Finance and Operations in Business Central

We configure Business Central around the processes your teams use every day. Start with finance and add sales, inventory or projects as you grow. Keep the systems you want and connect them.

Financial Management

Accounting, cash management and reporting across entities and currencies.

Budgets, currencies and consolidation

Sales, Purchasing and Inventory

Quotation to fulfilment, supplier purchasing and stock control in one flow.

Inventory costing and replenishment

Projects and Resources

Project budgets, time, costs and billing in the same financial system.

Project invoicing and profitability

Manufacturing, Warehouse and Service

Production planning, warehouse activity and after-sales service (Premium).

Service orders, contracts and repairs

Connect Business Central with Microsoft 365, Copilot and AI Agents

Business Central runs in Microsoft's cloud with automatic updates and remote access so you don't manage servers. Work with it in Outlook, Excel and Teams, report in Power BI and let AI agents handle routine tasks. Business Central stays the system of record.

Microsoft 365 and Power Platform

Microsoft’s integration overview ↗

Copilot and AI Agents

Microsoft’s Business Central AI overview ↗

Business Central Essentials and Premium

Business Central comes in two licence types. Essentials covers finance, sales, purchasing, inventory and projects. Premium adds manufacturing and service management. Light users who only view, approve or enter time can use lower-cost Team Members licences.

Business Central Essentials

Core finance and operations in one system.

Business Central Premium

See Microsoft's Business Central Premium ↗

Choose Your Business Central Implementation Route

Choose a tailored implementation for specialised requirements, or Jumpstart ERP for a defined, preconfigured scope.

Tailored Implementation

For detailed process design, multiple entities, specialised reporting, integrations or extensions.

Testing, training and post-go-live support

Jumpstart ERP

A fixed-scope route with a typical go-live of 8 to 12 weeks.

Selected Business Central Customer Stories

See how growing and mid-sized organisations across Asia-Pacific use Business Central.

KOWA Asia Pacific logo

Singapore

Trading & Pharmaceuticals

KOWA Asia Pacific

A centrally managed platform for Singapore operations, with approval workflows and operational reporting.

Financial Operations · Approval Workflows · Document Control · Operational Reporting

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9 Dots Consulting Customer Malaysian Employers Federation (MEF) Malaysia Logo

Keppel Technology Solutions

Finance, inventory and field service on one platform, with automated scheduling and Power BI reporting.

Malaysian Employers Federation

Modernised financial and workforce operations with automated processes and real-time reporting.

Financial Management · Workforce Operations · Process Automation · Regulatory Reporting

Read Customer Story →

Business Central Delivery Across Asia-Pacific​

Solution design, migration, localisation, regional rollout and ongoing support for the complete Business Central lifecycle from 11 locations.

Map showing 9 Dots Consulting locations across 11 Asia-Pacific markets

Microsoft Partner Recognition

Projects Delivered

Singapore • Malaysia • Thailand • Indonesia • Vietnam • Hong Kong • Taiwan • China • India • Japan • South Korea

Frequently Asked Questions

Is Business Central the same as Dynamics 365?

No. Dynamics 365 is a family of business applications. Business Central is one of them, designed for small and mid-sized organisations. Finance and Supply Chain Management suits larger, multi-entity operations.

What is the difference between Business Central Essentials and Premium?

Essentials covers finance, sales, purchasing, inventory, projects and assembly management. Premium adds production and service management.

Should we choose a tailored implementation or Jumpstart ERP?

Choose a tailored implementation for detailed process design, multiple entities, specialised reporting, integrations or extensions. Choose Jumpstart ERP if you can adopt a defined, preconfigured scope in a Finance, Trade or Assembly package.

How long does a Business Central implementation take?

A tailored implementation depends on scope, integrations, data migration and the number of entities. Jumpstart ERP is a fixed-scope route with a typical go-live of 8 to 12 weeks.

Which AI agents work in Business Central?

Microsoft's Business Central agents include the Sales Order Agent and the Payables Agent. They use Copilot Credits and consumption-based billing, so confirm availability and charges before deployment. You can also build agents in Copilot Studio and add PRIME agents built by 9 Dots.

Plan Your Business Central Implementation

Fill in the form or email us about your current systems, processes and expected scope. We respond within one business day and will help you identify the next step, even if your requirements are still being defined.

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